Help Center
Find the answers you need to master ScreenBlur and protect your privacy while sharing your screen.
Installation Guide
Get ScreenBlur up and running on your device in minutes with our quick setup guide.
- Download the installer for your OS (Windows, macOS, Linux).
- Run the executable and follow the setup wizard.
- Grant necessary permissions (Screen Recording on macOS).
- Sign in with your ScreenBlur account to activate.
Reset Password
Lost your password? No problem. Here's how to regain access to your account.
- Go to the Forgot Password page.
- Enter the email address associated with your account.
- Check your inbox for a reset link (don't forget the spam folder).
- Click the link and choose a strong new password.
System Requirements
Ensure your hardware and software are ready for the optimal ScreenBlur experience.
Frequently Asked Questions
Quick answers to common questions from our community.
How do I cancel my subscription?
You can cancel anytime from your dashboard under the 'Billing' tab. Your access will remain active until the end of your current billing cycle.
Does ScreenBlur work offline?
Yes, the desktop app can work offline once you've initially signed in and validated your license.
Can I use ScreenBlur on multiple computers?
Depending on your plan, you can activate ScreenBlur on 1 to 5 devices simultaneously.
Is my data sent to your servers?
No. ScreenBlur processes all blurs locally on your machine. We never see or store your screen content.
What if the page scrolls or the layout reflows mid-call?
Use Clear to reset overlays and re-mark regions, or adjust highlights as you go. Live HTML moves; a quick reset beats hoping an old mask still lines up.
Need more help?
Our support team typically responds within 24 hours. We're here to help you get the most out of ScreenBlur.
Priority Support
Available for Pro and Team plans.
Enterprise Response
Dedicated support for large teams.